People first, that’s what comes to mind when I think business. It’s no different to managing change, often times projects take longer than they should or fail because managers have not considered how it will affect the people involved. Issues tend not to be process oriented more so people orientated. Studies have shown 70% of change initiatives fail - and you certainly wouldn’t want to underestimate that.
When I’m not helping businesses successfully undergo change, you’ll find me exploring the vast 70% of the planet that’s underwater and SCUBA diving.