Let's swap strategies on setting up data and reporting for support teams, beyond performance metrics.
Consider what you've done (or what you'd like to do) to better position your team to provide customer insights to your product team.
We're excited to meet with you! Check-in on the #chit-chat channel in the Support Driven Slack Sunday December 6 at 2pm. We'll send video invites for a Hangout (or an alternative service) based on demand/interest.
If you're not in the Support Driven Slack group already, you should be!
An event page by Coley Logan
Made with love in London
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