What is ResearchOps? - London workshop

location Government Digital Service | 6 PM-9 PM Wednesday 30 May 2018 (BST)

ResearchOps is a nascent and fast-growing field. The ResearchOps Community on Slack is now 500+ strong and growing. Since its creation, the Slack has become a place for people from all walks of research and design life to exchange ideas, know-how, and, yes, frustrations, about the running of research teams and projects. One of the most popular topics of conversation has centered around exploring what we mean by ‘ResearchOps’: what does it mean to operationalise research?

The ResearchOps Community is running a series of global workshops to:

  • create spaces in which we can explore what we mean when we say ‘ResearchOps’
  • share knowledge and stories about how we’re doing research today
  • give members an opportunity to express what we need and want from our community
  • last but not least, create spaces for us to meet one another in-person!

The workshop is open to people with experience in operationalising research, and to anyone else who is keen to take part, and talk ResearchOps.

Some of the questions we’d like to explore are:

  • what research operational challenges have you experienced?
  • what are your operational successes, if any?
  • where do you see opportunities to improve research operations in your organisation?
  • what do you think ResearchOps includes?
  • what should our Community do for its members?

If there are questions you’d like to explore in addition to these let us know and we’ll make time for them.


  • Audree Fletcher

    Freelance service designer/researcher/strategist. Interests: innovation and NPD, policy design, design research, prototyping, digital, behavioural science.

  • Edward Crowley

    User Researcher at GDS.

  • Monica Ferraro

    Senior User Experience Researcher. Love making sense of the unknown.

  • steph troeth

    Strategist & Researcher. Formerly Head of Research @Clearleft. Podcast addict, slow food aficionada. Usually found under an avalanche of Post-Its.

  • Saskia Liebenberg

    Eating, exploring and dressmaking.


Government Digital Service

The White Chapel Building, 10 Whitechapel High St, London E1 8QS, UK

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